At-con Registration plans
Sep. 23rd, 2012 11:36 pmSo I'm trying to organize my thoughts and plans for running at-con reg (mostly pre-reg badge pickup) in about six weeks, at a new convention. (I volunteered for the position and was accepted on Friday.)
I say "mostly pre-reg badge pickup" because the convention has a cap of 1000 and fully expects to hit it. They initially announced a cap of 500 and hit it in ten weeks. Since then they've arranged for more space, expanded from a one-day to a two-day event, and doubled the cap.
There are a couple of questions that remain, even if they do sell 1000 badges before convention time.
For starters, if you bought a Saturday badge in the first 500, you now must upgrade to full weekend -- i.e. pay them again -- if you want to go for both days. But if you do nothing between now and Day Zero, then you just have a Saturday badge.
Will upgrades be available at the door? Will my department be expected to process them? I expect the answer is yes to both questions, and we'll need to find out how to handle that.
There are six or seven different groups of memberships. Probably Saturday, Full, Staff, Guest, and Dealer. Maybe another one or two. Given that complex a situation I expect that, if different badge stock is used for them, we'll want to preprint all of the badges. That way we don't make any mistakes on the day, but does add to the complexity of the Upgrade situation. (Or, for an Upgrade, we just give them the missing One-day badge as well. But I'm not thrilled about that for badge-checking reasons.)
That's not the most challenging part of the exercise, though. Oh no.
Registration will be in "Catalina 1" or 2, in the Lower Level of the Anaheim Hilton. ("Under the food court" if you're familiar with the property.)
Interesting wrinkle number 1: the other room (Catalina #2 or #1) is where they plan to put Autographs. Which won't be in operation all weekend, but when it is, they'll have their own line to wrangle.
Wrinkle #2: the halls down there are a bit cramped, the room only has one door, and it has an occupancy limit of 49.
In my next post, I'll talk about my plan of attack...
I say "mostly pre-reg badge pickup" because the convention has a cap of 1000 and fully expects to hit it. They initially announced a cap of 500 and hit it in ten weeks. Since then they've arranged for more space, expanded from a one-day to a two-day event, and doubled the cap.
There are a couple of questions that remain, even if they do sell 1000 badges before convention time.
For starters, if you bought a Saturday badge in the first 500, you now must upgrade to full weekend -- i.e. pay them again -- if you want to go for both days. But if you do nothing between now and Day Zero, then you just have a Saturday badge.
Will upgrades be available at the door? Will my department be expected to process them? I expect the answer is yes to both questions, and we'll need to find out how to handle that.
There are six or seven different groups of memberships. Probably Saturday, Full, Staff, Guest, and Dealer. Maybe another one or two. Given that complex a situation I expect that, if different badge stock is used for them, we'll want to preprint all of the badges. That way we don't make any mistakes on the day, but does add to the complexity of the Upgrade situation. (Or, for an Upgrade, we just give them the missing One-day badge as well. But I'm not thrilled about that for badge-checking reasons.)
That's not the most challenging part of the exercise, though. Oh no.
Registration will be in "Catalina 1" or 2, in the Lower Level of the Anaheim Hilton. ("Under the food court" if you're familiar with the property.)
Interesting wrinkle number 1: the other room (Catalina #2 or #1) is where they plan to put Autographs. Which won't be in operation all weekend, but when it is, they'll have their own line to wrangle.
Wrinkle #2: the halls down there are a bit cramped, the room only has one door, and it has an occupancy limit of 49.
In my next post, I'll talk about my plan of attack...